John Corr
John is an entertaining, straight talker with endless enthusiasm to share with you the tools, strategies and techniques that have helped John's clients become wealthier and happier with a great deal less stress.
John can draw upon over 25 years senior executive and consulting expertise with leading financial services and technology businesses including AOL, AXA and Citicorp.
In recent years , John has helped leaders across the world deliver some remarkable business turnarounds including:
-
Working with Joe Ripp and his executive team double the value of
specialist outsourcer Dendrite International from $8 to $16 per share
within a year
- Working with Philip Rowley CEO of AOL Europe turnaround $600 million losses to profitability,
-
Working with Andy Homer (CEO) turnaround AXA UK from £100 million
losses to profitability and with Simon Golesorthy (CFO) reducing AXA
Shared Services costs by 25% (£38 million per annum)
Other clients that John has helped in the UK, Europe, USA and India include: Alliance & Leicester, AT Kearney, B&Q, Barclaycard, But, Capital One, Castorama, Darty, EDS, HFM-US, Lagardere Active Media, Marks and Spencer, the National Grid, the National Health Service, Superdrug and Unisys. Earlier in his career, John was a senior executive at Nationwide Building Society where he ran its Intermediary Markets business that contributed over £5 billion per annum mortgage, savings and insurance sales.
To hear personal interviews in their own words from the CEOs and leaders that John has helped achieve breakthrough business results CLICK HERE.
Steve Towers
A hands‐on practitioner with over 30 years of hands‐on experience, Steve Towers is one of industry's
noted experts in BPM, Customer Expectation Management and Performance Transformation.
Towers heads the Research & Professional Services network within City Process Management. He founded
The BPM Group in 1992 and as CEO for 15 years developed the world’s first and
premier network for Process & Performance professionals.
As a recognized global thought leader he has helped pioneer through
research and ‘hands‐on’ exposure to the world’s leading companies the
evolution into Advanced Process Management. His co-authored book
‘Customer Expectation Management – Success without Exception’ (2006)
has established a new high water mark for organizations seeking to
harness the benefits from process and performance improvement.
Towers leads from the front and works with leading global companies as
a mentor, coach and sometimes consultant specializing in the
implementation of performance improvement, process change and
transformation.
An inspirational speaker, contributor
to leading journals and author of several best selling books including
- "A Senior Executives Guide to BPR" (1994)
- "In Search of BPM Excellence" (2004)
- "Thrive! How to Succeed in the Age of the Customer" (2005) and
- "Customer Expectation Management ‐ Success without Exception" (2006)
with Terry Schurter
Steve
Towers is noted for his direct and pragmatic approach. He previously
worked as a Senior Executive at a number of leading financial service
organizations including Citibank where he led restructuring and
business process transformation programs both in the US and Europe.
He
advises several boards and sits on the steering panel of the
influential California based BPM Forum, a group of distinguished CXO's
heading up Global 500 companies.
He received the "Lifetime Achievement Award for contribution to Business" at the San Diego Gartner Annual Summit in 2007.